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Brokers National
Main Office Contacts
Telephone 03 9791 6688, Facsimile 03 9791 6633
Doug Kerr
Email To: dougk@brokersnational.com.au
Licensee & Managing Director: Insurance Broker & General Management. Also
Responsible For Compliance & Occupational Health & Safety.
Qualifications: Diploma Of Financial Services, Qualified Practicing
Insurance Broker, Diploma Of Business Studies Insurance, Fellow Of The
Australian Insurance Institute, Certificate Of Administration University NSW,
Code Of Practice.
Lesley Kerr
Administration Manager & Director: Accounts, Banking, General Administration.
Qualifications: Administration & Secretarial Certificate, Code Of
Practice.
Alicia Tua (Broker Services Manager)
Email To: aliciat@brokersnational.com.au
Broker Services Manager & Director: Management, Service, Quotations, Risk Management, Claims,
Technical Queries, Responsible Officer & Compliance.
Qualifications: Bachelor Of Arts, Diploma Of Financial Services, Bachelor
Of Business & Australian Insurance Institute Fellowship, Code Of Practice, Qualified Practising Insurance Broker.
Evan Kerr (Sales Manager)
Email To: evank@brokersnational.com.au
Sales Manager & Director: Marketing, Sales Development, Quotations, Risk Management, Renewals & Alterations.
Qualifications:
Bachelor of Business, Advanced Diploma Marketing, Diploma Financial Services (Broking), Code of Practice.
Melissa Shaw (Commercial Account Executive)
Email To: melissas@brokersnational.com.au
Account Executive: Sales Development, Client External Service, Quotations, Risk Management, Renewals, Alterations, Re-Quotes, Claims Service, General Queries, Specialist Type Covers.
Qualifications:
Diploma of Financial Services Tier 1, Qualified Practising Insurance Broker.
Tania Donato (Account Executive)
Email To: taniad@brokersnational.com.au
Account Executive: Internal Client Service, Quotations, Sales, Renewals, Renewal Re-Quotes, Alterations, Claims, General Queries.
Qualifications: Insurance Certificate Tier 2, Conversion Course Tier 1 Insurance Broking.
Leah Ritchie (Personal Lines Account Executive)
Email To: leahr@brokersnational.com.au
Account Executive: Personal Lines, Sales, Quotations, Renewals, Alterations, Claims, General Queries.
Qualifications:
Insurance Certificate Tier 2, Studying Financial Services Tier 1, Code of Practice.
Carlyn Rapson (Assistant to Manager)
Email To: carlynr@brokersnational.com.au
Assistant to Broker Services Manager: General Queries, Renewals, Alterations, Claims, Renewal Re-Quotes, Managing Trade Insurance Scheme.
Qualifications: Insurance Certificate Tier 2, Studying Financial Services Tier 1, Code of Practice.
Michelle McCluskey (Small Commerical Assistant)
Email To: michellem@brokersnational.com.au
Assistant Account Executive: General Queries, Renewals, Alterations, Claims, Personal Lines Schemes.
Qualifications: General Insurance Certificate Tier 2.
Galina Afanassiev (Accounts Officer)
Email To: galinaa@brokersnational.com.au
Accounts Officer: Banking, Reconciliations, Business Expenses, Insurer Payment, Client Refunds, General Administration/Accounting Duties.
Qualifications: Diploma of Accounting.
Vic Couret (Authorised Representative)
Email To: vcouret@bigpond.net.au
Authorised Representative: Sales & Servicing of Own Client Portfolio.
Qualifications: Certificate 111 Insurance Broking, Code of Practice, Tier 1 Insurance Broking.
Carlos Herrara (Authorised Representative)
Email To: carloshe@bigpond.net.au
Authorised Representative: Sales & Servicing of Own Client Portfolio.
Qualifications: Tier 1 Insurance Broking Compliance.
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